Topic
Owner Relations
Owners judge a property manager by two things: the monthly statement and how quickly their questions get answered. These articles cover owner statements, fee transparency, payouts and reporting that owners actually read. Start with the complete guide to what an owner statement is, use the free owner statement template, or see how owner statements are produced automatically.
What is an owner statement? A complete guide for property managers
An owner statement is the monthly report that tells a property owner what came in, what went out, what you kept as a fee, and what they are being paid. Here is what belongs on one, how to calculate it, and where statements usually go wrong.
Rental pool management fees, broken down line by line
In a rental pool your income depends on the whole pool, not just your unit — which is why the fee breakdown confuses owners. Here is what comes off, in what order, and why.
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